We want you to be happy in all our properties.
We will maintain every property so that it is safe, clean and respectable. We will make sure the structure of your buildings, yard and driveway are ready for use.
If you ever notice anything during your tenancy that needs maintenance, submit a request through your tenant portal. Your tenant portal will also allow you track the status of the work through completion. You can also reach us by phone, email or text.
Online Statements and Rent Payments
We want to make your life easier. Our online portal gives you the ability to pay your rent online 24/7 from your computer, tablet or smartphone. You can also set up your payments to be automatically paid each month!
We also want to be transparent. Your tenant portal makes it easy to know where you stand 24/7. It is easy to see all your payments and transactions and we are available to answer any questions you may have.
We have some advanced maintenance services available for you such as lawn care, snow removal, housekeeping and more! If you are interested in any of these services, please fill out this online form or request the services through your tenant portal.
We understand there may be times during your tenancy where an emergency situation arises. We want you to be ready for whatever happens and understand that we are here to help you get through it.
If you ever feel you are in danger, call 911 immediately!
First, review the emergency procedures found at Affordable Refrigeration's website here.
Important: If the furnace outage was a mistake or caused by the tenant, the tenant will be responsible for the cost of the service call plus a 10% service fee.
Check the fuse box or circuit breaker. It may have blown a fuse and needs to be replaced or the circuit may need to be flipped.
Turn off the water at the shutoff in the basement or closest to the leak.